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In Search Of Excellence...
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Knowledge about organisational behaviour has become very important to a manager's performance and success. Therefore, it is not surprising that writers often claim to have the information that managers need if they are to excel in their jobs. one of the most well known books of this type. In the ....
Middle of essay
....his means good service and listening to what the customer has to say. If the producer, Macdonald’s, is not in touch with what the customer wants to eat, then the business will most likely fail. Although it also refers to customer satisfaction; quality food made right and good service, "Have a nice day and enjoy your meal!"
The third basic principle is productivity through people. This deals with the individual as the best means for efficiency improvement rather than capital investment..... |
| Number of words: 654 |
Approximate pages: 3 |
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